Privacy Policy Last updated: 24/02/2024
We at Onyx Verge AI are dedicated to safeguarding your Personal Data and ensuring your privacy.
This Privacy Policy has been designed to enlighten you on how we manage, collect, store, and utilize the information you share with us via the website (the “Website”).
We adhere to the following principles:
• To maintain transparency in the collection and processing of your Personal Data:
We place a high priority on ensuring that you are consistently well-informed, empowering you to make informed decisions about the use of your Personal Data on our Website or when engaging in trading with a third-party platform. To achieve this, we implement various strategies and methods to provide you with relevant information on how your Personal Data is handled, ensuring it is conveyed accurately and in a timely manner.
Furthermore, if we determine that you need specific information, we will provide it to you at the appropriate time and place.
We are also more than willing to address any questions you may have and to offer any clarification you require, within legal boundaries. For this purpose, feel free to contact us by sending an email to the following address: support@
• To process your Personal Data solely for the purposes outlined in this Policy:
The purposes for which we may process your Personal Data include, among others, making the Website available to you andfacilitate a connection with third-party trading platforms (the “Services”), aiming to elevate user experience on the Website, enhance the Services (including the Website), safeguard our rights and interests, conduct business and administrative operations that support delivering the Services to Website users, and/or comply with any legal and/or regulatory obligations.
Furthermore, we will handle your Personal Data to better understand your unique needs and preferences.
• To allocate substantial resources in order to respect your rights concerning your Personal Data:
We dedicate significant resources to enable you to exercise your rights as a data subject. You are welcome to contact us anytime you wish to review your Personal Data, request modifications, deletion, restrict its use for certain purposes or entirely, or transfer it to you or a third party. We will comply with your requests as per legal requirements.
•To protect your Personal Data:
While we cannot guarantee absolute protection of your Personal Data, we assure you that we employ and will continue to employ a comprehensive range of strategies and measures designed to secure your Personal Data.
Our Comprehensive Privacy Policy
1. What is the Scope?
This Policy outlines the types of Personal Data the Company gathers about individuals, the methods of collection, utilization, sharing with third parties, security measures, processing practices, and more.
In this Policy, “Personal Data” refers to any information related to an identified or identifiable individual. An identifiable individual is someone who can be recognized, either directly or by linking with additional information that we possess or can access.
In this Policy, “processing” of Personal Data encompasses any operation or set of operations carried out on Personal Data, such as collection, recording, organization, structuring,storage, modification or transformation, retrieval, consultation, use, transmission disclosure, dissemination or any other method of making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services are designed for a general audience and are not aimed at individuals under 18 years of age. We do not intentionally gather or seek information from anyone under 18, nor do we knowingly allow such individuals to access our Services. Should we discover that information pertaining to a child has been collected, we will take reasonable steps to promptly remove such information.
2. When Do We Gather Personal Data About You?
We gather Personal Data about you whenever you engage with the Services, utilize the service channels, and navigate the Website. Sometimes, you will directly provide Us with Personal Data, while in other cases, we will collect Personal Data about you by observing and analyzing your use of Our Services and/or Our service channels, or we may receive your data from our third-party partners.
3. No Requirement To Provide Personal Data To The Company And Its Implications
You are not required to provide Us with any Personal Data about you. However, in certain situations, not providing such Personal Data will hinder Us from delivering the Services to you, may prevent your access to the Website, and/or could result in malfunctioning of the Services and the Website.
4. What Types of Personal Data Do We Collect? Personal Data We Gather During Each Visit to the Website:
This information encompasses online activity logs, traffic data (including, but not limited to, IP address, time of access, date of access, web and mobile page(s) visited, language used, software crash reports, and type of browser used, information regarding the device you used). Some of this information may not personally identify you, and therefore does not constitute Personal Data.
Personal Data We Receive From You: Any Personal Data you voluntarily provide to Us when engaging with a third-party trading platform through Us.
Personal Data You Specifically Provide for Third-Party Platform Submissions for Trading: This information comprises your full name, telephone number, and email address.
5. The Objectives for Processing Personal Data and Their Legal Foundations
Our Company handles your Personal Data for one or more of the purposes mentioned in this section and in accordance with the relevant legal grounds.
We will only process your Personal Data if there is a legal justification for doing so. The legal bases upon which we may process your Personal Data include:
- You have provided consent for the processing of your Personal Data for specific purposes. This pertains to instances where you voluntarily submit your details through the Website, enabling us to relay them to a third-party trading platform.
- Processing is essential for the legitimate interests pursued by the Company or a third party. For example, enhancing Our Services or managing legal claims.
- Processing is necessary to comply with a legal obligation that applies to the Company.
If you wish to understand further how the processing of your Personal Data serves the legitimate interests of Onyx Verge AI or a third party, please do not hesitate to contact us via email at any time.
Below is a concise overview of why we may process your Personal Data and the legal bases for such actions:
| Purpose | Legal Basis | |
| 1 |
To facilitate your requests for sharing details with third parties in the realm of digital and trading engagement. We might gather your Personal Data to share it with third parties, should you explicitly ask us to do so. |
You have provided consent for your Personal Data to be processed for one or more specific purposes. |
| 2 |
To address your inquiries, requests, and/or concerns Handling of your Personal Data is essential to respond to your inquiries regarding your use of the Services. |
Processing is crucial for the legitimate interests pursued by Onyx Verge AI or by a third party. |
| 3 |
To adhere to legal obligations or respond to judicial or administrative directives We handle your Personal Data to fulfill our diverse legal responsibilities. |
Processing is essential for complying with a legal duty that the Company must meet. |
| 4 |
To enhance Our Services We may utilize your Personal Data to refine Our Services. This processing will encompass, among other things, any crash logs or other error reports related to the Services. |
Processing is vital for the legitimate interests pursued by the Company or a third party. |
| 5 |
To deter fraud and prevent misuse of Our Services |
Processing is crucial for the legitimate interests pursued by the Company or a third party. |
| 6 |
To conduct and sustain various operations supporting the delivery of Our Services Such activities encompass back-office operations, business development efforts, strategic decision-making processes, and oversight mechanisms, among others. |
Processing is essential to serve the legitimate interests pursued by Onyx Verge AI or by a third party. |
| 7 |
For conducting analysis, including statistical analysis We utilize various analytical measures (including statistical tools) to inform our decisions on numerous issues. |
Processing is essential to serve the legitimate interests pursued by Onyx Verge AI or by a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may process your Personal Data to protect Our interests, rights, and assets, as well as those of third parties, in accordance with applicable laws, regulations, or agreements, including any of Our terms, conditions, and policies. |
Processing is essential to serve the legitimate interests pursued by Onyx Verge AI or by a third party. |
6. Transfer Of Personal Data To Third Parties
At Onyx Verge AI, we may share your Personal Data with third-party service providers who assist us with various services such as data storage, hosting, user experience analysis, and technical support.
Should you request it, we can submit your Personal Data to third-party trading platforms. In these instances, your information will be governed by the privacy policies of those third parties. Onyx Verge AI might share your data with several different trading platforms as per your instructions.
We may also disclose your Personal Data to our affiliated entities and business partners. This collaboration allows Onyx Verge AI to enhance the quality and breadth of the services and products we offer to our users.
Your Personal Data might be shared with governmental or regulatory bodies if necessary, especially to safeguard our interests and those of third parties, including in legal matters.
Furthermore, Onyx Verge AI may provide your Personal Data to potential investors, buyers, or lenders during financial transactions involving our company or any related group entities. This could include asset sales, mergers, reorganizations, consolidations, or bankruptcy proceedings.
7. Cookies and Third Party Services
We might engage third-party services for analytics or advertising on our Website. These services may utilize cookies or similar technologies, and their data handling practices are governed by their own privacy policies.
A cookie, which is a small text file, may be placed on your device when you visit or access our Website. These cookies help us gather information about your interactions and preferences to improve your experience with Onyx Verge AI.
enhance your interaction with our platform, recall your preferences and settings, and tailor products and services that might captivate your interest. Additionally, cookies assist in gathering statistics and conducting analytics.We may employ session cookies, which are temporarily stored on your device and remain active until you shut down your web browser. On the other hand, persistent cookies linger on your device even after you've finished browsing and help the site recognize you as a returning user when you revisit Onyx Verge AI.
Types of cookies:
We categorize the cookies we may use based on their functionality as follows:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are crucial for allowing you to navigate the Website and utilize the features you have selected. They are essential for delivering Onyx Verge AI's content, products, and services that you have requested. Such cookies are vital for your device to download or stream information, enabling seamless navigation through the Website, utilizing its features, and revisiting pages you have previously accessed. |
These cookies gather Personal Data about you, such as your username and last login date, and recognize you as logged into the Website. These cookies are erased once you shut down your web browser (session cookies). |
| Functionality Cookies | These cookies help us recognize you upon your return to the Website and enable us to remember your selections and preferences. | These cookies persist even after you close your web browser and remain until they reach their designated expiry. |
| Performance Cookies | These cookies are employed to offer aggregated statistics regarding the Website's performance, and to test and enhance this performance, ensuring a superior user experience. Additionally, they allow us to perform analytical tasks on the Website. |
These cookies gather anonymized data, which is not linked to any identified or identifiable individual. These cookies have various validity periods; some are removed when you close your browser, while others remain valid indefinitely. |
Blocking and Removal of Cookies
You can modify your browser settings to block and remove some or all cookies. Please refer to the links below for instructions on how to do this for some of the most popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that by making this choice, some features and functionalities of the Website might not operate as expected.
ONLINE TRACKING NOTICE
CURRENTLY, THIS SERVICE DOES NOT RESPOND TO DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Onyx Verge AI will retain your Personal Data for the duration necessary to achieve the processing purposes outlined in this Policy, or for a longer period if required by applicable laws, regulations, policies, and orders.
Your information will be shared with third-party trading platforms for a period of 12 months, and with your consent, this period may be extended for an additional 12 months.
To ensure that your Personal Data is not held longer than necessary, we regularly review the retained data to determine if any can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to another country (i.e., outside your country of residence) or to international organizations. In such cases, Onyx Verge AI will implement appropriate safeguards to protect your Personal Data and ensure that enforceable rights and effective legal remedies for data subjects are available.
If you are a resident of the EEA (European Economic Area), please note that these safeguards and protections will be applied if any of the following conditions are satisfied:
- The transfer is directed to a third country or an international organization deemed by the EU Commission to provide sufficient protection for Personal Data, in alignment with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and Council dated 27 April 2016 (known as the "GDPR").
- The transfer is based on a legally binding and enforceable agreement between public authorities or bodies, as specified under Article 46(2)(a) of the GDPR; or
- The transfer follows the standard data protection clauses adopted by the EU Commission as per Article 46(2)(c) of the GDPR. You can view the clauses approved by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You may request that the Company provide you with details about the safeguards it uses to protect your Personal Data when transferred to a third country or an international organization by sending an email to the following address: support@
10. Safeguarding Your Personal Data
We employ suitable technical and organizational measures to ensure a level of security appropriate to the risks associated with processing Personal Data. This includes protecting against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive for high performance regarding the privacy of your Personal Data, we cannot guarantee flawless operations. We will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including but not limited to, disclosures due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
Due to legal or other obligations beyond our control, we may be required to transfer your Personal Data to third parties,such as governmental entities. In these situations, our ability to safeguard your Personal Data is limited by the practices of these third parties.
Transferring Personal Data over the internet cannot be entirely secure. Therefore, Onyx Verge AI cannot guarantee the security of your Personal Data when it is transmitted over the internet to us.
11. Links To Third-Party Websites
The Website may feature links to third-party websites and/or applications. Onyx Verge AI does not have control over these websites and applications, nor their handling of your Personal Data, and we are not accountable for them, including their privacy and data protection policies and practices. This Policy does not apply to any actions taken on such websites and/or applications.
Whenever you visit these third-party websites and/or applications, we advise you to thoroughly examine their privacy policies before using their services and before providing any of your Personal Data.
13. Your Rights Regarding Your Personal Data
Generally, you are entitled to request confirmation from us on whether we are collecting your Personal Data, to review this data, correct any inaccuracies, and delete Personal Data that is no longer needed by us. You can also limit your consent to specific processing of your Personal Information.
If you are a resident of the EEA, please review the section below:
You are entitled to the following rights concerning your Personal Data. To exercise these rights, you may send a request to exercise your rights to the following email address:
Right of Access
You have the right to obtain from Onyx Verge AI confirmation of whether your Personal Data is being processed and, if so, to access the Personal Data and the following information:information: (1) the objectives behind the processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data has been or will be disclosed, especially those in countries outside the European Economic Area (EEA) or international organizations; (4) if feasible, the intended duration for which the Personal Data will be stored, or, if not feasible, the criteria used to establish that duration; (5) the existence of the right to request from Onyx Verge AI the rectification or erasure of Personal Data or restriction of its processing concerning you or to oppose such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data was not collected from you, any available information regarding its origin; (8) the presence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the suitable safeguards related to the transfer.
Onyx Verge AI shall provide a copy of the Personal Data undergoing processing and may impose a reasonable fee for any additional copies requested by you. If you make the request through electronic means, and unless you specify otherwise, the information will be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data shall not negatively impact the rights and freedoms of others. Therefore, if fulfilling the request compromises the rights and freedoms of others, Onyx Verge AI may not be able to comply fully with your request or may do so partially.
Right to rectification
You have the right to request from Onyx Verge AI the correction of any inaccurate Personal Data concerning you. Considering the purposes of the processing, you also have the right to have incomplete Personal Data completed, possibly by providing a supplementary statement.
Right to erasure
The following conditions may warrant erasure: (a) the Personal Data is no longer required for the purposes for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal basis for the processing; (c) you object at any time, for reasons related to your particular situation, to the processing of Personal Data about you based on the legitimate interests pursued by us or by a third party, and no overriding legitimate grounds for the processing exist; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been processed without proper authorization; or (f) it must be erased to comply with a legal requirement under European Union or Member State laws applicable to the Company.
This right does not apply if the processing is necessary (a) to fulfill a legal requirement that mandates processing by European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise, or defense of legal claims.
Right to restrict processing
You are entitled to request the Company to limit the processing of your Personal Data if any of the following conditions are met: (a) you dispute the accuracy of your Personal Data, allowing the Company time to verify it; (b) the processing is unlawful and you object to the deletion of your Personal Data, opting instead for a restriction on its use; (c) the Company no longer needs your Personal Data for processing purposes, but you require it to establish, exercise, or defend legal claims; (d) if the processing of your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless We provide compelling legitimate grounds for processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, as it relates to such marketing.
If processing of your Personal Data has been restricted following your request, such Personal Data will only be processed, aside from storage, with your consent or for the establishment, exercise, or defense of legal claims, or for protecting the rights of another individual or legal entity, or for reasons of significant public interest of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. Furthermore, you can transfer this data to another entity if the processing is based on your consent or a contract you're involved in, and if the processing is carried out automatically.
When exercising your right to data portability, you can request your Personal Data be directly transferred from the Company to another entity, if technically feasible. This right does not interfere with the rights of you or the Company concerning data deletion. Furthermore, utilizing this right must not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You may withdraw your consent for us to process your Personal Data at any time, which will not impact the legality of processing that occurred before the withdrawal.
Right to Object
You are entitled to object to the processing of your Personal Data at any time, particularly when it concerns your specific situation and when the processing is based on the legitimate interests of the Company or a third party. This includes profiling associated with these interests. If you object, we will cease processing your Personal Data unless we can present compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including related profiling activities.
Right to lodge a complaint with a supervisory authority
You are entitled to file a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights and freedoms of individuals regarding the processing of Personal Data within the European Union.
Your rights regarding your Personal Data as mentioned in this section 13 may be limited by European Union or Member State law applicable to the Company.
We will provide you with the information requested in accordance with your rights outlined in this section 13 without unnecessary delay and within one month of receiving the request. This period may be extended by two additional months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested in accordance with your rights outlined in this section 13 will be provided free of charge, unless otherwise specified in this section 13. Where requests are manifestlyif they are unfounded or excessive, particularly due to their repetitive nature, we may either (a) impose a reasonable fee that reflects the administrative costs of providing the requested information or action; or (b) decline to act on the request.
To verify your identity in fulfilling your request as per the rights detailed in this section 13, [Onyx Verge AI] may ask for additional information if there are reasonable doubts regarding the identity of the person making the request.
12. Policy Amendments
We reserve the right to update the terms of this Policy periodically. Upon making any changes, we will notify you by posting the revised Policy on the Website. Additionally, for significant changes, we will make efforts to notify you through methods we deem effective and by placing a notice on the Website. Unless otherwise noted, all changes will become effective once the updated Policy is published on our Website.